Sales Associate | Training & Bonus Potential

H&T Group Ltd; Liverpool; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Holiday allowance 30 days +

Holiday buy/sell flexibility

Private healthcare

Cycle to work

Staff discounts 25%

Staff incentive schemes

Season ticket loans

Job summary

H&T Group Ltd in Liverpool is seeking a Store Colleague to deliver a warm welcome and expert support to customers across pawnbroking, retail sales, and financial products. You’ll be part of a busy, 285+ store network and will learn on the job with full training provided.

The role requires strong interpersonal skills, integrity, and a flexible approach to working across a full 37.5 hours per week. Starting pay is £12.75 per hour, rising to £13.44 after training, with discretionary bonuses up to

Qualifications

• No prior pawnbroking experience required; genuine interest in people and a willingness to learn.
• Strong customer-facing skills and a friendly, professional approach.
• Ability to work as part of a team in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach.
• Assist customers with pawnbroking, retail sales, and financial products.
• Maintain high standards of compliance and store presentation.
• Work collaboratively with your team to exceed targets.
• Handle transactions accurately and securely.
• Multilingual abilities are a bonus and valued.

Skills

Customer service

Communication

Willingness to learn

Multilingual skills (bonus)

Job description

H&T Group Ltd in Liverpool is seeking a Store Colleague to deliver a warm welcome and expert support to customers across pawnbroking, retail sales, and financial products. You’ll be part of a busy, 285+ store network and will learn on the job with full training provided.

The role requires strong interpersonal skills, integrity, and a flexible approach to working across a full 37.5 hours per week. Starting pay is £12.75 per hour, rising to £13.44 after training, with discretionary bonuses up to