Customer-Focused Jewellery & Pawnbroker Store Associate

H&T Group Ltd; Stirling; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Holiday allowance 30 days

Private healthcare

Cycle to work

Season ticket loan

Staff discounts

Incentives

Employee perks portal

Job summary

H&T Group Ltd in Stirling is seeking a Store Colleague to welcome customers, understand needs, and offer tailored solutions in a busy store environment. You will support pawnbroking, retail sales, and financial products, while maintaining compliance and presentation standards.

Full training is provided, with progression and salary growth as you succeed. Join a leading pawnbroker and jewellery retailer with a supportive team, flexible hours, and opportunities for career development, including

Qualifications

• Experience in pawnbroking not required; training provided.
• Strong service mindset and integrity.
• Willingness to learn and adapt in a busy store.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus and highly valued

Skills

Customer service

Cash handling

Retail sales

Teamwork

Job description

H&T Group Ltd in Stirling is seeking a Store Colleague to welcome customers, understand needs, and offer tailored solutions in a busy store environment. You will support pawnbroking, retail sales, and financial products, while maintaining compliance and presentation standards.

Full training is provided, with progression and salary growth as you succeed. Join a leading pawnbroker and jewellery retailer with a supportive team, flexible hours, and opportunities for career development, including