Italian & Spanish Speaking Customer Service Representative

Park Street People; Watford; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Company benefits

Job summary

Park Street People Ltd is seeking a Customer Service Representative fluent in English, Italian and Spanish to join their team in the United Kingdom on a full-time, permanent basis.

You will handle customer queries by phone and email, build strong relationships with business customers, coordinate with couriers, and ensure accurate records are kept. A proven track record in customer service and excellent communication are required.

Qualifications

• Proven track record in customer service.
• Excellent communication skills.
• Excellent team player.

Responsibilities

• Provide exceptional customer service via phone and email in Italian and Spanish.
• Assist with customer enquiries and resolve issues with a friendly approach.
• Develop relationships with a diverse, dynamic team to ensure satisfaction.
• Coordinate with couriers to oversee and track shipments.
• Maintain accurate records of customer interactions.

Skills

Italian

Spanish

English

Customer service

Communication skills

Team player

Job description

An internationally renowned company is seeking a Customer Service Representative with Italian and Spanish skills to join their team on a full time, permanent basis.

Utilising your English, Italian and Spanish language skills, the successful candidate will be responsible for providing a high level of customer service to business customers at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

• Providing exceptional customer service via phone and email in the Italian and Spanish language
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excelent communication skills and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.