Bilingual Customer Advocate—Italian & Spanish

Park Street People Ltd; Watford; Vor Ort; GBP 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Company benefits

Zusammenfassung

Park Street People Ltd is seeking a Customer Service Representative fluent in English, Italian and Spanish to join their team in the United Kingdom on a full-time, permanent basis.

You will handle customer queries by phone and email, build strong relationships with business customers, coordinate with couriers, and ensure accurate records are kept. A proven track record in customer service and excellent communication are required.

Qualifikationen

• Proven track record in customer service.
• Excellent communication skills.
• Excellent team player.

Aufgaben

• Provide exceptional customer service via phone and email in Italian and Spanish.
• Assist with customer enquiries and resolve issues with a friendly approach.
• Develop relationships with a diverse, dynamic team to ensure satisfaction.
• Coordinate with couriers to oversee and track shipments.
• Maintain accurate records of customer interactions.

Kenntnisse

Italian

Spanish

English

Customer service

Communication skills

Team player

Jobbeschreibung

Park Street People Ltd is seeking a Customer Service Representative fluent in English, Italian and Spanish to join their team in the United Kingdom on a full-time, permanent basis.

You will handle customer queries by phone and email, build strong relationships with business customers, coordinate with couriers, and ensure accurate records are kept. A proven track record in customer service and excellent communication are required.