Spanish speaking Customer Service Associate

French Selection UK; Newport; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

French Selection UK in Newport is seeking a Spanish-speaking Customer Service Associate on a 6-month fixed-term contract with a hybrid work pattern (3 days in the office, 2 from home). Salary circa £26,000 depending on experience.

The role focuses on delivering high-quality service, handling inquiries by phone and email, processing orders, and providing technical support, with opportunities for extension to a permanent role for the right candidate.

Qualifications

• Fluent in Spanish, written and spoken.
• Experience in customer service or administration.
• Excellent communication and organizational skills.
• Strong attention to detail.
• IT literate, SAP familiarity preferred.

Responsibilities

• Answer customer enquiries by phone and email promptly.
• Process orders and arrange deliveries.
• Provide technical support and assist with troubleshooting.
• Process invoices and capture payment details.
• Support the team with admin duties as needed.

Skills

Spanish language fluency

Customer service experience

Administration experience

Strong communication

IT literacy SAP

Tools

SAP

Job description

Spanish speaking Customer Service Associate

Newport

Ref: 5540S

Company Profile

An internationally renowned provider of electronic devices

Responsibilities

Spanish speaking Customer Service Associate
Location: Newport – hybrid (3 days in the office and 2 days at home)
Salary: Around £26,000 depending on experience
***This would be a 6 month fixed-term contract, likely to be extended into a permanent contract for the right candidate***
Ref: 5540S

Main duties:
Provide high level customer service and administrative support.

The role:

• – Answer all customer enquiries via telephone and email in a timely manner


• – Order processing and arranging deliveries


• – Provide technical support and assist with troubleshooting


• – Process invoices and take payment details


• – Support the team with any administration duties as necessary

Candidate's Profile

• – Fluent in Spanish (written and spoken) – Essential


• – Previous customer service or admin experience – Desired


• – Excellent communication and organisational skills


• – Strong attention to detail


• – IT literate (ideally SAP)