IT Trainer

ENB; Birmingham; Hybrid; GBP 63,000 - 77,000; Full time

Job summary

Join a forward-thinking company at the forefront of digital transformation! As a Trainer, you will deliver high-quality training programs, ensuring clients and internal teams effectively utilize innovative digital solutions. Collaborate with project managers and technical teams to customize training content, conduct engaging sessions, and provide ongoing support. This role offers a unique opportunity to shape the learning experience in a dynamic environment, where your passion for education and technology will make a significant impact on the success of law firms transitioning to modern, cloud-based systems. Embrace the chance to foster a positive learning atmosphere and stay ahead in the digital learning landscape.

Qualifications

• Proven experience in training or education focused on technology solutions.
• Strong communication and presentation skills to engage learners.

Responsibilities

• Design and deliver engaging training programs for clients and internal teams.
• Assess learner performance and provide ongoing support to reinforce new skills.

Skills

Training and Education

Communication Skills

Presentation Skills

Interpersonal Skills

Customised Training Content Creation

Education

Experience as a Trainer or Educator

Familiarity with Legal Software

Tools

Actionstep

Microsoft 365

Power Platform

Job description

2 days ago Be among the first 25 applicants

Hybrid working – office is in Birmingham

Up to £70k per annum

Full time, permanent

My client is at the forefront of digital transformation, delivering innovative solutions that modernise operations for law firms.

They are a UK-based managed service provider, who has evolved to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.

They are proud partners to a leading SaaS practice management platform that is revolutionising the legal software space and enables law firms to replace outdated, hosted systems with a modern, cloud-based solution, making them a key partner in their digital journey.

As the Trainer, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use their digital solutions effectively.

This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows.

You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology.

Key Responsibilities:

• Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams.
• Create customised training content based on the client’s needs and tech stack.
• Conduct both virtual and in-person training sessions, webinars, and workshops.
• Assess learner performance and provide feedback to ensure understanding and application of training material.
• Work with the implementation team to ensure training is aligned with project milestones and deliverables.
• Provide ongoing support and resources to learners after training sessions to reinforce new skills.
• Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs.
• Foster a positive learning environment, encouraging active participation and knowledge retention.

Experience:

• Previous experience as a trainer or educator, with a focus on technology solutions.
• Experience working in a law firm or with legal software providers is highly desirable.
• Familiarity with training methodologies and tools to assess learning outcomes.
• Strong communication and presentation skills, with the ability to engage and inspire learners.
• Expertise in creating and delivering customised training content for various audiences.
• Familiarity with legal technology tools (Actionstep, Microsoft 365, Power Platform) would be a huge plus.
• Passion for education and staying at the forefront of digital learning trends.
• Strong interpersonal skills and the ability to tailor training to different learning styles.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Professional Services