It Trainer

Project Start Recruitment Solutions; Birmingham; Remoto; GBP 32.000 - 39.000; Part-time

Descrizione del lavoro

Project Start Recruitment Solutions is seeking a Systems Trainer to deliver EPOS/IT training primarily remotely for the first six months, then move to a field-based role with regular travel to client sites across the UK.

Experience in EPOS is not essential; IT aptitude, strong communication, and a willingness to train others in software usage are important. A hospitality background could also suit the role as a pathway into technology and training.

Competenze

• Confident, outgoing personality with excellent communication skills.
• IT-savvy, with interest in software and technology.
• Highly organised, self-motivated and capable of working independently.

Mansioni

• Deliver online and onsite training on software products and systems to clients.
• Prepare for training sessions and understand relevant systems and features.
• Build rapport with clients and provide a professional, engaging training experience.
• Coordinate with internal teams regarding system changes, updates and issues.
• Manage training schedules, administration and follow-up tasks.
• Maintain accurate training records and upload documentation to Asana.
• Arrange travel and accommodation as required.
• Follow company procedures, data security and health and safety requirements.

Conoscenze

Communication

IT-savvy

Organised

Independent

Strumenti

Asana

Descrizione del lavoro

Systems Trainer - EPOS / IT

Location: Fully remote for the first 6 months, then field-based

Salary: Up to £35,000 per annum

Contract: 6-month FTC, with a strong likelihood of extension or permanent employment.

Role Purpose

An opportunity to develop a career in EPOS and IT training within the hospitality sector. You'll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.

Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.

This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.

Key Responsibilities

• Deliver online and onsite training on software products and systems to new and existing clients.
• Prepare for training sessions and develop an understanding of relevant systems and features.
• Build positive relationships with clients and provide a professional, engaging training experience.
• Communicate with internal teams regarding system changes, updates and any issues identified.
• Manage training schedules, administration and follow-up tasks.
• Maintain accurate training records and upload documentation to Asana.
• Arrange travel and accommodation when required.
• Follow company procedures, data security and health and safety requirements.

Required Skills & Experience

• Confident, outgoing personality with excellent communication skills.
• Able to build rapport and deliver a positive customer experience.
• IT-savvy, with an interest in software and technology.
• Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.
• Highly organised, self-motivated and capable of working independently.
• Professional approach and strong attention to detail.
• Full UK driving licence and access to a car, as the role will become field-based after the initial six months.

If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction.