Software Trainer - Hospitality

Deerfoot Recruitment Solutions Limited; London Borough of Southwark; Hybrid; GBP 37,000 - 48,000; Full time

Job summary

Deerfoot IT Resources Limited seeks a Software Trainer - Hospitality to deliver instructor-led training across the UK and Europe. Based in Hounslow, you will train hotel teams on a leading hospitality software platform, with up to 70% travel and a mix of onsite and remote sessions.

The 12-month contract starts mid-November, with weeks in the office learning the product before heading out to client sites. Sessions are up to five days, with travel and post-session follow-ups to ensure confident

Qualifications

• Strong presentation and facilitation skills with an approachable classroom style.
• Ability to translate complex software workflows into clear learning.
• Customer-focused, well-organised approach to time and travel.
• Willingness to travel up to 70% of the time, including weekends.

Responsibilities

• Deliver instructor-led training for onboarding hotel properties, onsite or remote.
• Run adoption sessions after go-live, masterclasses and ad hoc sessions.
• Present product overviews, demos and full training to internal colleagues.
• Handle training administration including invites, travel bookings, expenses and post-session recaps.
• Work with the Project Manager and delivery team to ensure smooth training handovers.
• Report on training progress and help resolve support cases during training.

Skills

Presentation

Facilitation

Time management

Travel readiness

Customer focus

Remote work

Job description

Software Trainer - Hospitality

Hounslow base - Up to 70% Travel Across the UK and Europe

12 Month Contract - Start Mid-November

Up to 230 p/d Umbrella Rate - Inside IR35

Do you love turning complex software into something people feel confident using from day one?

This Software Trainer - Hospitality contract puts you in front of hotel teams across the UK and Europe, delivering instructor-led training on a leading hospitality software platform. You'll be based in Hounslow, with up to 70% of your time spent travelling to customer sites.

It's a 12 month contract paying up to 230 p/d, starting in mid-November. You'll spend your first few weeks in the Hounslow office learning the product, then head out to train customers, mostly onsite and sometimes remotely, in sessions of up to five days.

What You'll Be Doing

• Delivering instructor-led training for newly onboarding hotel properties, onsite or remote
• Running adoption sessions after go-live, plus masterclasses and ad hoc sessions tailored to each customer
• Presenting product overviews, demos and full product training to internal colleagues
• Handling training admin, including invites, travel bookings, expenses and post-session recaps
• Working with the Project Manager and delivery team to keep training handovers smooth
• Reporting and helping resolve support cases that arise during training

What You'll Bring

• Strong presentation and facilitation skills, with a calm, approachable classroom style
• The ability to turn complex system workflows into practical, easy-to-follow learning
• A customer-focused, well-organised approach to managing your own time and travel
• Willingness to travel up to 70% of the time, including the occasional weekend

Desirable: Hotel industry training experience, a driving licence (some sites are remote), additional languages, storytelling-led learning design

This role may suit candidates who have held roles including: Training Specialist, Systems Trainer, Technical Trainer, Customer Trainer, Training Consultant, Application Trainer