IT Trainer

Proactive Appointments; Dudley; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

25 days' annual leave

4% pension

Private medical insurance following...

Life assurance at 3x salary

Collaborative working environment

Professional development opportunities

Job summary

We are partnering with a well-established legal services organisation in the UK to appoint an IT Trainer. The role is hybrid, focusing on onboarding, day-to-day IT training, and developing engaging online resources to support colleagues at all levels.

You will help users build confidence with technology, deliver training across the organisation, and continuously improve content and delivery methods in a collaborative IT team.

Qualifications

• Experience delivering IT training to diverse user groups.
• Ability to create engaging training content for different levels.
• Strong communication and facilitation skills.

Responsibilities

• Deliver engaging IT training to users across the organisation.
• Provide IT onboarding and training for new starters.
• Develop refresher and role-specific training modules.
• Create online content, user guides and training resources.
• Identify training needs to improve technology adoption.
• Collaborate with IT team and stakeholders on learning requirements.
• Support implementation and adoption of new systems and tech.
• Review and improve training content and delivery methods.
• Provide a supportive learning experience for users with varying ability.

Skills

IT Training

Onboarding

User training

Job description

IT Trainer

Hybrid

We're currently working with a well-established and highly regarded legal services organisation that is looking to appoint an experienced IT Trainer to join its collaborative IT team.

This is a fantastic opportunity for an IT Trainer who enjoys working closely with people and wants to have a genuine impact on how technology is adopted and used across an organisation.

You'll play a key role in supporting colleagues at all levels — from onboarding new starters and delivering day-to-day IT training through to developing engaging refresher sessions and online learning resources.

The role

As IT Trainer, you'll be responsible for helping colleagues build their confidence and capability with the technology and systems they use every day.

Your responsibilities will include:

• Delivering engaging and effective IT training to users across the organisation.


• Providing IT onboarding and training for new starters.


• Developing and delivering refresher and role-specific training.


• Creating engaging online learning content, user guides and training resources.


• Identifying training needs and opportunities to improve technology adoption.


• Working closely with the wider IT team and business stakeholders to understand learning requirements.


• Supporting the implementation and adoption of new systems and technologies.


• Continuously reviewing and improving training content and delivery methods.


• Providing a positive and supportive learning experience for users with varying levels of technical ability.

What's on offer?

This is more than a traditional IT Trainer role. You'll have the opportunity to shape and develop the organisation's approach to IT learning, introduce new ideas and make a visible difference to how people work with technology.

In return, the organisation offers:

• 25 days' annual leave.


• 4% pension


• Private medical insurance following successful completion of probation.


• Life assurance at 3x salary.


• A supportive and collaborative working environment.


• The opportunity to innovate and develop IT training approaches and content.


• Close collaboration with IT, business teams and senior stakeholders.


• Ongoing opportunities for professional development.