IT Technician: Windows, M365 & Networking

Big Sky Additions Limited; Holt; On-site; GBP 28,000 - 32,000; Full time

Job summary

Big Sky Additions Limited in Holt, England, is seeking an IT Technician to support a wide range of hardware, software and network technologies across a large IT environment. You will provide hands-on technical support, resolve user issues and help keep systems running smoothly.

The role involves maintaining equipment, assisting with IT projects and implementing improvements, with opportunities to develop skills in Windows environments, Microsoft 365 and server administration.

Qualifications

• Experience in an IT Technician or similar role.
• Good understanding of Windows systems, PC hardware and networking.
• Experience with Microsoft 365 and Windows Server or virtualization is useful.

Responsibilities

• Providing technical support to users, troubleshooting hardware, software and connectivity issues.
• Managing support requests through the IT ticketing system, prioritising and resolving issues.
• Installing, configuring and maintaining PCs, laptops, printers and other IT equipment.
• Supporting Windows environments, Microsoft 365 and network infrastructure.
• Assisting with server administration, user accounts and system maintenance.
• Supporting IT projects, upgrades and the introduction of new technologies.
• Working closely with the wider IT team to maintain reliable systems and services.

Skills

Windows systems

PC hardware

Networking

Microsoft 365

Windows Server

Virtualization

Job description

Big Sky Additions Limited in Holt, England, is seeking an IT Technician to support a wide range of hardware, software and network technologies across a large IT environment. You will provide hands-on technical support, resolve user issues and help keep systems running smoothly.

The role involves maintaining equipment, assisting with IT projects and implementing improvements, with opportunities to develop skills in Windows environments, Microsoft 365 and server administration.