IT Technician

PK Education Limited; North East; On-site; GBP 17,000 - 22,000; Full time

Job summary

PK Education Limited is seeking an IT Technician to support a school in Durham. The role starts ASAP and runs at least until Christmas, offering a great chance to keep IT systems running smoothly and assist staff and pupils daily.

You will troubleshoot hardware/software issues, set up and maintain equipment, manage user accounts, and log support requests while working with a supportive team in a school environment.

Qualifications

• Previous experience in an IT technician or technical support role.
• Good knowledge of Windows, Microsoft Office and common hardware and networking issues.
• Strong troubleshooting, organisation and communication skills.
• The ability to prioritise tasks and work independently.
• Experience in a school or education setting would be advantageous.
• An enhanced DBS on the Update Service, or willingness to apply for a new one.

Responsibilities

• Provide technical support for hardware, software and connectivity issues.
• Set up, maintain and repair computers, laptops, printers and classroom IT equipment.
• Assist with user accounts, passwords and access permissions.
• Install and update software and support routine system maintenance.
• Maintain accurate records of equipment and technical support requests.
• Communicate clearly with staff and pupils to resolve IT problems efficiently.

Skills

Troubleshooting

Organisation

Communication

Prioritisation

Independent work

Tools

Windows

Microsoft Office

Job description

PK Education is recruiting an IT Technician to support a school in Durham. Starting ASAP and continuing until at least Christmas, this is a great opportunity for someone with strong technical skills who enjoys helping others and keeping IT systems running smoothly.

You will provide day-to-day IT support to staff and pupils, troubleshoot technical issues and help maintain the school's IT equipment and systems.

Key responsibilities:

• Provide technical support for hardware, software and connectivity issues.

• Set up, maintain and repair computers, laptops, printers and classroom IT equipment.

• Assist with user accounts, passwords and access permissions.

• Install and update software and support routine system maintenance.

• Maintain accurate records of equipment and technical support requests.

• Communicate clearly with staff and pupils to resolve IT problems efficiently.

The successfull candidate will have

• Previous experience in an IT technician or technical support role.

• Good knowledge of Windows, Microsoft Office and common hardware and networking issues.

• Strong troubleshooting, organisation and communication skills.

• The ability to prioritise tasks and work independently.

• Experience in a school or education setting would be advantageous.

• An enhanced DBS on the Update Service, or willingness to apply for a new one.

PK Education is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references and safeguarding checks.