IT Technician

WeDoData; England; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Training from experienced professionals

Job summary

A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools. The role involves maintaining various technologies such as Microsoft 365, Active Directory, and Apple devices. Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression.

Qualifications

• Previous industry experience in IT is required.
• Exceptional customer service skills are necessary.
• Familiarity with user management and end-user support is crucial.

Responsibilities

• Support 1:1 student iPads.
• Manage users with Active Directory.
• Administer mobile devices with JAMF.
• Provide support for Windows and Mac environments.
• Deliver 1st & 2nd line support across the schools.

Skills

Customer service skills

User management

End-user support

Familiarity with Microsoft 365

Experience with Windows and Mac environments

Tools

Active Directory

JAMF School

Apple devices

Chromebooks

Job description

Base pay range

£30k - £37k.

The role

As an IT Technician we work alongside the Network Manager and IT Leads to provide comprehensive IT support across four schools. You’ll maintain technology, including Microsoft 365, Active Directory, JAMF School, Apple devices, Chromebooks, Windows and Mac environments, ensuring smooth operation for staff and students.

This is a customer‑facing role, collaborating with end‑users to keep the IT function running and support continuous learning.

Responsibilities

• Support of 1:1 student iPads
• User management with Active Directory
• Mobile device management with JAMF
• Support of Windows and Mac environments
• 1st & 2nd line support across the schools

Requirements

Previous industry experience in IT, exceptional customer service skills, and familiarity with user management and end‑user support are required. Experience working in education is advantageous but not mandatory.

In return

You’ll receive a competitive salary of £30k‑£37k, career progression opportunities, and training from an experienced Network Manager.

Apply now and contact Dan Harvey at WeDoData ([e-mail]) or apply promptly.

Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industry: Primary & Secondary Education

WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting, screening checks, and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.