It Technician Needed - Newham Based School

Protocol Education Limited; London Borough of Newham; Sur place; GBP 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Weekly PAYE pay

Free online CPD Academy

Referral scheme

Résumé du poste

Protocol Education Limited is seeking an IT Technician for a Newham school to provide first-line and second-line IT support, ensuring smooth teaching and learning through robust technology. You will troubleshoot hardware, software and network issues, install devices, manage Microsoft 365 services and assist with classroom tech.

The role requires experience in IT support, strong problem-solving and excellent communication skills, with a focus on proactive, solution-oriented service in a busy

Qualifications

• Experience in IT Technician/Support roles.
• Knowledge of Windows operating systems, Microsoft 365, and basic networking.
• Strong problem-solving and customer service skills.

Responsabilités

• Provide first-line and second-line IT support across the school.
• Troubleshoot hardware, software and network issues.
• Install, configure and maintain laptops, desktops, printers and other devices.
• Support classroom technology including interactive displays and audiovisual equipment.
• Manage user accounts, passwords and Microsoft 365 services.
• Assist with network maintenance, system upgrades and software deployments.

Connaissances

Windows

Microsoft 365

Networking

Troubleshooting

Communication

Outils

Active Directory

Microsoft 365 Admin Center

Description du poste

Looking for a rewarding IT role where your work has a direct impact on students and staff every day?

Technology is at the heart of modern education, and we're working with a forward-thinking Secondary School in Newham seeking a proactive and enthusiastic IT Technician to join their team.

This is an excellent opportunity for an IT professional who enjoys problem-solving, supporting end users and ensuring that technology enables teaching and learning to run seamlessly. You'll be a key member of the school's support staff team, helping maintain and improve the school's IT infrastructure while providing first-class technical support to staff and students.

What you'll be doing:

• Providing first-line and second-line IT support across the school
• Troubleshooting hardware, software and network issues efficiently
• Installing, configuring and maintaining laptops, desktops, printers and other devices
• Supporting classroom technology, including interactive displays and audiovisual equipment
• Managing user accounts, passwords and Microsoft 365 services
• Assisting with network maintenance, system upgrades and software deployments
• Ensuring all IT equipment is secure, functional and ready for daily use
• Supporting staff and students with technical queries and training where required
• Maintaining accurate IT asset records and documentation
• Working alongside leadership and external providers to deliver effective IT services

What we're looking for:

• Previous experience in an IT Technician, IT Support or Helpdesk role
• Good knowledge of Windows operating systems, Microsoft 365 and basic networking
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• A proactive, organised and solution-focused approach
• The ability to prioritise workload in a busy school environment
• Previous school-based experience is desirable but not essential
• An enhanced DBS on the Update Service, or willingness to obtain one

Why join this Newham school:

• Supportive and welcoming leadership team
• Diverse and vibrant school community
• Modern IT infrastructure and ongoing investment in technology
• Opportunity to make a genuine difference to the learning experience of young people
• Excellent transport links across East London

You’ll benefit from:

• Weekly pay through PAYE - no umbrella companies
• Competitive daily rates
• FREE access to our online CPD Academy
• Dedicated support from an experienced education recruitment consultant
• Access to exclusive opportunities across London schools
• Flexible temporary, long-term and permanent opportunities
• Quick and straightforward registration process
• A referral scheme that genuinely rewards you

If you're an IT professional looking for your next challenge in education, we'd love to hear from you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.