IT Technician: Multi-Site Support & AV

Wirral Met College; Birkenhead; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

State-of-the-art facilities

Enhanced annual leave

Family-friendly policies

DBS checks paid by employer

CPD commitment

Flexible approach to work

LGPS pension contributions

Free parking

Job summary

Wirral Metropolitan College is seeking an IT Technician to join our team on a 35-hour per week, full-time, permanent basis. The role covers IT infrastructure support across main sites and outreach at remote locations, including staff devices and teaching resources.

You will work as part of a friendly team, using System Centre Configuration Manager and standard college equipment; hold GCSE/Level 2 Maths and English and relevant Microsoft qualifications, or be working toward them.

Qualifications

• GCSE/Level 2 in Maths and English is required.
• In-depth knowledge of Microsoft operating systems with hardware qualifications or willingness to work toward them.
• Experience working in a team and capable of taking sole responsibility for projects.
• Familiar with modern PC systems and general software management.
• Knowledge of stock control and booking procedures.
• Experience using various software applications.

Responsibilities

• Support and maintain IT infrastructure across main college sites, including phone systems.
• Lead outreach IT support at remote sites.
• Support staff with configuration of mobile devices (iPads, Android, etc.).
• Ensure consistency across sites and contribute to the team SAR.
• Monitor IT call log, handle jobs promptly, and work to completion.
• Use System Centre Configuration Manager to support network users.
• Provide technical support for teaching areas and curriculum IT/AV resources.

Skills

MS operating systems

MCDST/MCP

teamwork

PC troubleshooting

software management

stock control procedures

various software apps

Education

GCSE/Level 2 Maths & English

Job description

Wirral Metropolitan College is seeking an IT Technician to join our team on a 35-hour per week, full-time, permanent basis. The role covers IT infrastructure support across main sites and outreach at remote locations, including staff devices and teaching resources.

You will work as part of a friendly team, using System Centre Configuration Manager and standard college equipment; hold GCSE/Level 2 Maths and English and relevant Microsoft qualifications, or be working toward them.