It Technician – Canterbury (Asap Requirement)

Marchant Recruitment; Canterbury; On-site; GBP 23,000 - 32,000; Full time

Job summary

Marchant Recruitment is seeking a reliable IT Technician for an independent secondary school in Canterbury. You will support maintenance, security, and development of the school's ICT systems to ensure staff and students have access to digital tools.

You will troubleshoot daily issues, maintain hardware, monitor networks, support classroom technology, and help roll out new devices. The position offers a collaborative technical team in a forward-thinking educational environment.

Qualifications

• Experience with maintaining school ICT hardware and classroom devices.
• Familiarity with network monitoring and cybersecurity best practices.
• Ability to troubleshoot hardware and software issues calmly in a school setting.

Responsibilities

• Providing first-line support to staff and students across the school
• Maintaining, repairing, and configuring hardware including PCs, laptops, printers, projectors, tablets, and peripherals
• Supporting AV and classroom technologies including interactive screens
• Assisting with network administration tasks as instructed by senior IT staff
• Monitoring system performance and identifying issues proactively
• Managing user accounts, passwords, permissions, and access rights
• Ensuring cybersecurity protocols are followed and assisting with safeguarding compliance
• Updating software, installing patches, and supporting secure rollouts
• Managing inventory, equipment logs, and ordering replacement parts/resources
• Supporting the setup of ICT suites, new devices, and digital learning environments
• Assisting with the technical side of school events, assemblies, or large presentations
• Ensuring all IT operations follow GDPR and data-protection policies

Skills

IT hardware

Network troubleshooting

IT software knowledge

Security awareness

Communication skills

Job description

IT Technician – Independent Secondary School – Canterbury

Start Date: As soon as possible**
Contract: Full-time, Permanent**
Salary: Paid to scale

School Information

This well-established 11-18 independent school in Canterbury has a strong reputation for academic excellence, outstanding pastoral care, and a forward-thinking approach to teaching and learning. Rated Outstanding across multiple inspection areas, the school is known for combining traditional academic strength with a modern, innovative technological infrastructure.

The school benefits from a large, high-performing IT department that supports cloud-based learning, interactive classroom technology, secure network systems, digital safeguarding tools, and a comprehensive device programme for students and staff. Learning spaces are equipped with high-quality hardware, and teachers extensively incorporate digital tools into daily lessons. This environment requires an IT Technician who is proactive, organised, and capable of maintaining systems to an excellent standard.

Leaders at the school are committed to investing in technology, ensuring that systems remain up-to-date, reliable, and aligned with modern educational needs. Staff describe the environment as organised, supportive, and highly professional, with strong departmental collaboration and excellent communication between IT, teaching, and administrative teams.

The Role

The school seeks a reliable, enthusiastic, and skilled IT Technician who can support the maintenance, security, and development of the school’s ICT systems. This role is essential in ensuring that staff and students have consistent access to the digital tools required for high-quality teaching and learning.

You will assist with day-to-day troubleshooting, hardware maintenance, network monitoring, classroom equipment, user support, and the implementation of new technologies. The ideal candidate will be confident with both hardware and software systems, able to diagnose issues quickly, and capable of providing calm, clear technical support in a professional school environment.

This is an excellent opportunity for someone passionate about IT who wants to contribute to a dynamic educational setting and work within a supportive technical team.

Key Responsibilities

• Providing first-line support to staff and students across the school
• Maintaining, repairing, and configuring hardware including PCs, laptops, printers, projectors, tablets, and peripherals
• Supporting AV and classroom technologies including interactive screens
• Assisting with network administration tasks as instructed by senior IT staff
• Monitoring system performance and identifying issues proactively
• Managing user accounts, passwords, permissions, and access rights
• Ensuring cybersecurity protocols are followed and assisting with safeguarding compliance
• Updating software, installing patches, and supporting secure rollouts
• Managing inventory, equipment logs, and ordering replacement parts/resources
• Supporting the setup of ICT suites, new devices, and digital learning environments
• Assisting with the technical side of school events, assemblies, or large presentations
• Ensuring all IT operations follow GDPR and data-protection policies

Person Specification

• Strong technical knowledge of IT systems, hardware, and software
• Experience in a school or similar environment (desirable but not essential)
• Excellent troubleshooting, diagnostic, and problem-solving ability
• Strong communication skills and a calm, patient manner
• Ability to prioritise tasks and manage workload under pressure
• Understanding of cybersecurity and digital safeguarding principles
• High level of professionalism, organisation, and reliability