IT Technician

Huish; Taunton; On-site; GBP 29,000 - 31,000; Full time

Job summary

Richard Huish College in Taunton, Somerset is seeking an IT Technician to provide first class IT Helpdesk support across the school environment, handling in-person, phone, email and system-based requests. The role focuses on 1st line IT support for hardware, Microsoft-based apps and Apple platforms, ensuring systems stay compliant and operational.

You will join a skilled team, help log incidents, coordinate repairs with suppliers and contribute to a reliable IT service throughout the year.

Qualifications

• Experience providing first-class IT Helpdesk support to users.
• Proficient in Windows and macOS environments.
• Strong customer service and communication skills.

Responsibilities

• Provide 1st line IT support and helpdesk services in person, by phone, and via email.
• Maintain and log incidents in the IT system; coordinate repairs with suppliers.
• Support operation of hardware and software, ensuring systems meet requirements and stay operational.

Skills

IT helpdesk

1st line IT support

Customer service

Hardware support

Microsoft apps

Apple apps

Tools

IT ticketing system

Job description

* IT TechnicianFast Apply# IT TechnicianEmployerLocation: Taunton, SomersetContract Type: PermanentHours: Full TimeSalary: £28,634 - £31,324Posted: 30th September 2026Start Date: As Soon As PossibleExpires: 14th October 2026 10:00 AMContract Type: PermanentStart Date: As Soon As PossibleJob ID: 1576965Start Date: As Soon As Possible* Contract Type:Permanent* Job ID: 1576965* Share :**IT Technician**The successful candidate will need to provide first class IT Helpdesk customer service and 1st line IT support services to all of Huish, in person, over the phone, by email and via IT systems. This will involve directly supporting users in the operation of hardware, Microsoft-based applications, Apple based applications and other systems, as well as ensuring that systems meet legal requirements and are kept working, coordinating repairs with our suppliers.Working within a highly skilled team, this role will provide you with opportunities to expand your knowledge in all areas of IT. Additionally, this post will be responsible for the smooth running of the IT Helpdesk and maintaining job-logging systems.Huish is a welcoming, supportive and exciting place to work, which promotes a culture of respect and high aspirations for both staff and students.** - Salary:** £28,634 - £31,324 Point 11-14 on the Support Staff Salary Scale** - Hours:** 37 hours a week** - Contract:** Full time, permanent, all year round** - Start Date:** ASAP** - Interview:** 22nd October** - Closing date:** 14th October, 9.00am*The Trust reserves the right to appoint or withdraw this advert before the deadline, if necessary.**The Richard Huish Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.**We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.*### Attachments### Safeguarding Statement:Richard Huish College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.### Richard Huish College