IT Technician

SoCode Limited; St. Neots; On-site; GBP 26,000 - 38,000; Full time

Job summary

SoCode Limited is seeking an IT Technician to join a dynamic MSP environment in Cambridge, UK. You will deliver top-tier IT support, diagnose issues, and maintain IT infrastructure for a diverse client base.

The role emphasizes problem-solving, client satisfaction, and navigating 365/Windows Server environments, with 2nd line support responsibilities. UK residency and local availability are required.

Qualifications

• Experience providing technical support and resolving client issues.
• Familiarity with 365 Administration and server-related troubleshooting.
• Able to operate as part of a busy MSP or service desk environment.

Responsibilities

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support

Skills

Technical support

Troubleshooting

2nd line support

Office 365

Tools

Windows Server

Job description

IT Technician

Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise Required.

Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join anexpanding team. They have won awards for client & employee development, gorwing significanlty and a fantastic working environment.

Role Overview:

As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.

Key Responsibilities:

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support Location: Cambridge, UK

Must be a UK resident and in the local area looking for a new position, it would be great to learn about you and your ambitions. To find out more please…

Applicants not based in commuting distance wont be considered, thank you.

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