It Technician

Jago Consultants; Cambourne; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Birthday off paid

Extra holidays

Volunteer days

Gym subsidy

Job summary

Jago Consultants is seeking a 1st/2nd Line Support Technician based in Hampshire. The role involves on-site client visits across Hampshire, Sussex and Surrey, with a pool car provided, and remote support responsibilities.

Applicants should have at least two years in IT support, a clean driving license, and familiarity with Microsoft Server 2003+ and Citrix; you will join a team of eight and deliver top-tier technical support while keeping up with evolving technologies.

Qualifications

• Two years plus IT support experience
• Clean driving license – essential
• Ability to work independently and in a team
• Knowledge of Microsoft Server 2003 onwards (Citrix preferred)

Responsibilities

• Manage and support SME clients' IT hardware and networks
• Attend client sites within Hampshire, Sussex & Surrey (pool car provided)
• Provide remote and telephone-based support
• Build rapport with existing and new clients
• Deliver first-class technical support to client accounts at all times
• Keep up-to-date with new technology and knowledge

Skills

IT support experience

Remote & telephone support

Driving license

Team player

Windows Server knowledge

Tools

Microsoft Server 2003+

Citrix

Mac

Job description

My client is a well-established IT firm who offers highly effective, reliable and affordable IT for businesses across the UK, and have been doing this since 2002. They are now looking for an enthusiastic and motivated 1st/2nd Line Support Technician to join their team based in Hampshire.

The successful candidate will need to have at-least two years experience working in an IT Technician role and should be able to work independently and as part of a team.

Position Requirements:

• Manage and support the SME clients IT hardware & networks
• Attend client sites within Hampshire, Sussex & Surrey (Pool car is provided)
• To provide remote and telephone-based support
• Build rapport with existing and new clients
• Provide first class technical support to client accounts at all times
• Ability to keep up with new technology and knowledge

Position Requirements

• Clean Driving License – Essential
• Ideally 2+ years experience in an IT Support role
• Working knowledge of Microsoft server 2003 to date (Mac & Citrix preferred)
• Able to work productively within a team of 8
• Previous experience with supporting IT support networks and varying clients account

Position Remuneration

• Monday to Friday
• Extra days holiday for length of service: 1 extra paid holiday per 2 years
• Birthday off paid
• Can buy up to 5 extra days holiday per year
• 2 full volunteering days per year
• Day off for your child s first day at school
• 50% paid up to £100 for one off physical challenge events
• Gym attendance is paid up to 50% per month