It Support Technician

Jago Consultants; Worthing; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company car

Mobile phone

Job summary

Jago Consultants is seeking an IT Technician for a Worthing area client. The role blends on-site client work (primarily within East and West Sussex) with time at the company’s offices, and involves support across a varied IT landscape.

You will assist clients via our helpdesk and by visiting sites to resolve issues, building honest relationships while delivering professional service. A Full UK Driving Licence and a DBS check will be required.

Qualifications

• Experience with DHCP, DNS, AD and Group Policy.
• Familiar with Exchange, Apple iOS, Android devices.
• Able to work independently and manage time and priorities.

Responsibilities

• Provide helpdesk support and on-site client visits.
• Build and maintain strong client relationships.
• Prioritise tasks and manage deadlines.
• Collaborate with other IT Technicians as a team.
• Keep up to date with new systems and technologies.

Skills

Networking

Active Directory

Group Policy

Microsoft Exchange

Virtualisation

Client relations

Time management

Tools

Windows Server 2012/2016

Helpdesk tools

Job description

Our client is a successful, privately owned IT company based in the Worthing area. They have an exciting opportunity for a forward thinking IT Technician to join their expanding team.

This is a fantastic opportunity for someone looking to progress within a successful, well established company offering continued training and development. The role will involve a combination of on-site client work (mainly within East and West Sussex), and being based at the company’s offices.

• A company car and mobile phone are provided with this position.

As an IT Technician you will be supporting clients through our helpdesk, as well as visiting clients to resolve issues etc. Therefore you will need build reputable relationships with clients, mainly using Windows 2012/2016

For this IT Technician position:
To be considered for this position you must have previous experience and knowledge in using the following:

• Networking – DHCP & DNS, Group Policy & AD
• Knowledge on Microsoft Exchange, Apple, Android, Virtualisation an advantage.
• To be able to work independently, with initiative.
• To be able to set priorities and manage time effectively.
• To be able to relate well to clients in a friendly and positive manner.
• To be able to carry out several ongoing tasks simultaneously.

Please be prepared to discuss previous knowledge and experience of these areas at interview.

You must have a great knowledge and passion for technology keeping up to date with all new systems ensuring you have the best available knowledge for the job.

You will be friendly but professional in your approach and be confident to build strong relationships with clients.

You will work well as an individual, but also required to work with other IT Technicians when required so must be able to work well in a team.

You will have great attention to detail and be able to manage your time effectively working well under pressure.

You must have Full, UK Driving Licence

For this position a full DBS check will be carried out due to the nature of the clients you will be working with.