IT Tech Support - London, UK

Randstad Technologies Recruitment; Greater London; On-site; GBP 21,000 - 32,000; Part time

Job summary

Randstad Technologies Recruitment in London is seeking an IT Infrastructure Tech Support on a contract basis. The role covers L1/L2 support across our IT infrastructure, hardware, and operating systems, with an onsite work model in London.

You will build, image and configure laptops/desktops and diagnose desktop hardware faults. Strong customer service and troubleshooting skills are essential for this urgent vacancy.

Qualifications

• Experience providing L1/L2 IT support for hardware, software, servers, and networks.
• Proficient with Windows 10 and Microsoft Office suites.
• Hands-on imaging and repair of laptops and desktops.

Responsibilities

• Provide L1/L2 technical support for hardware, software, servers, and networks.
• Build, image, and configure new laptops and desktops.
• Diagnose and resolve desktop hardware faults and basic printer issues.

Skills

L1/L2 support

Windows 10

Microsoft Office

Laptop imaging

Desktop hardware repair

Job description

Role: IT Infrastructure Tech Support
Type: Contract (4 Months with potential extension)
Location: London, UK
Working Model: Fully Onsite

We are hiring an IT Tech Support Specialist to provide L1/L2 support across our IT infrastructure, hardware, and operating systems.

Key Responsibilities

• Provide L1 and L2 technical support for hardware, software, servers, and networks.
• Build, image, and configure new laptops and desktops.
• Diagnose and resolve desktop hardware faults, basic printer issues, and mobile devices (iOS/Android).

Key Requirements

• Solid technical knowledge of Windows 10 and Microsoft Office.
• Hands-on experience with laptop imaging and desktop hardware repair.
• Strong customer service and L1/L2 troubleshooting skills.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately.