IT Systems Manager

Nicholls Boreholes; Kirdford; On-site; GBP 42,000 - 82,000; Full time

Job summary

Nicholls Boreholes in the United Kingdom is seeking an IT professional to own and run a hands-on IT function across multiple sites. The role is based in Kirdford, West Sussex, with direct access to Directors and responsibility for end-to-end IT delivery as the business grows.

The successful candidate will set up new systems, manage Microsoft 365 and Monday.com, and lead IT projects across locations, while ensuring security and continuity. A practical, proactive mindset is essential.

Qualifications

• Solid practical general IT skills and the ability to fix issues when staff call for help.
• Comfortable setting up new systems from scratch, not just maintaining existing ones.
• Genuine understanding of AI tools and where they fit in a modern business
• Microsoft 365 confidence, ideally with administration experience
• Strong communication skills for working with Directors, field teams, and other colleagues
• Proactive and organised, with the ability to manage your own workload and spot issues early
• Adaptable, with the flexibility to handle varied day-to-day work

Responsibilities

• Provide day-to-day IT support for all staff across hardware, software, and network issues
• Administer Microsoft 365, including Teams, SharePoint, OneDrive, Exchange, and Intune
• Manage and develop Monday.com as our central project and CRM platform
• Provide first-line support for our bespoke internal business systems
• Manage device lifecycles, including building, deploying, and decommissioning equipment
• Oversee IT security, backups, and business continuity
• Manage supplier and vendor relationships
• Lead IT projects such as new offices, fibre installs, and VoIP installs
• Act as the single point of contact for IT across multiple companies and sites

Skills

General IT skills

System setup

AI tools awareness

Microsoft 365 admin

Communication

Workload management

Adaptability

Tools

Microsoft 365

Monday.com

SharePoint

OneDrive

Exchange

Intune

Job description

Salary: £42,000 - 82,000 per year

Requirements:

• Solid, practical general IT skills with the ability to fix issues when people call for help
• Comfortable setting up new systems from scratch, not just maintaining existing ones
• Genuine understanding of AI tools and where they fit in a modern business
• Microsoft 365 confidence, ideally with administration experience
• Strong communication skills for working with Directors, field teams, and other colleagues
• Proactive and organised, with the ability to manage your own workload and spot issues early
• Adaptable, with the flexibility to handle varied day-to-day work

Responsibilities:

• Provide day-to-day IT support for all staff across hardware, software, and network issues
• Administer Microsoft 365, including Teams, SharePoint, OneDrive, Exchange, and Intune
• Manage and develop Monday.com as our central project and CRM platform
• Provide first-line support for our bespoke internal business systems
• Manage device lifecycles, including building, deploying, and decommissioning equipment
• Oversee IT security, backups, and business continuity
• Manage supplier and vendor relationships
• Lead IT projects such as new offices, fibre installs, and VoIP installs
• Act as the single point of contact for IT across multiple companies and sites

Technologies:

• AI
• CRM
• Hardware
• Support
• Microsoft 365
• Network
• Security
• SharePoint
• Office 365

More:

We are a growing, family-run group of companies based in rural West Sussex, working across boreholes, ground source heat pumps, civil engineering, and water licensing. This is an in-person role based in Kirdford, West Sussex, with genuine ownership of our IT function, direct access to Directors, and the opportunity to shape how technology supports our business as we grow.

last updated 36 week of 2026