IT Support & Training Coordinator (Hybrid)

The Graduate Project Limited; City Of London; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

The Graduate Project Limited is seeking a practical IT professional to help colleagues get the most from their technology. You will combine user support, equipment coordination and workplace software administration to ensure colleagues can access tools and guidance efficiently.

You will also contribute to training, documentation and enhancements to IT services, coordinating with an outsourced IT partner. The role includes Microsoft 365/SharePoint administration and developing clear procedures

Qualifications

• Experience providing IT support and helping users
• Ability to explain technical issues clearly and concisely
• Strong organisational skills and attention to detail

Responsibilities

• Help colleagues with routine questions about business software and coordinate outsourced IT support.
• Run training sessions and produce clear, practical instructions.
• Maintain accurate equipment records and assist with purchases and device management.
• Administer Microsoft 365 and SharePoint with technical partners to keep services running smoothly.
• Contribute to IT projects and develop written procedures on information handling, security and governance.

Skills

Customer service

Clear communication

Organisational skills

Training delivery

Tools

Microsoft 365

SharePoint

Job description

The Graduate Project Limited is seeking a practical IT professional to help colleagues get the most from their technology. You will combine user support, equipment coordination and workplace software administration to ensure colleagues can access tools and guidance efficiently.

You will also contribute to training, documentation and enhancements to IT services, coordinating with an outsourced IT partner. The role includes Microsoft 365/SharePoint administration and developing clear procedures