IT Administrator

MHFA England; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

MHFA England is seeking an IT Administrator to support the IT & Data team, delivering first line support to internal users and helping resolve incidents, problems, and operational issues.

You will gain hands-on experience with Microsoft 365, SharePoint, Dynamics 365, cyber security, and IT operations, contributing to secure and efficient systems for staff and learners. This is a hybrid role with periodic travel to Central London.

Responsibilities

• Provide first line IT support to internal users and assist with incident resolution.
• Support with Microsoft 365, SharePoint, Dynamics 365, and IT operations.
• Collaborate within the IT & Data team to improve digital experiences for staff and learners.

Job description

We are looking for anIT Administrator tosupport the IT & Data team to deliver first line support to internal users, assisting with the resolution of incidents, problems, and operational issues, while developing practical skills in Microsoft 365, SharePoint, Dynamics 365, Cyber Security, and IT Operations.

Working within the IT &Data team, the IT Administrator will help maintain secure, reliable, and efficient systems, support users with technology issues, and assist with continuous improvement activities that enhance the digital experience for staff and learners.

This is a hybrid role with travel to Central London up to twice a month, where you’ll collaborate with colleagues to support our mission and ensure every user has a positive experience.