IT Technician

Eccles Sixth Form College; Salford; On-site; GBP 25,000 - 27,000; Full time

Job summary

Eccles Sixth Form College is seeking an IT Technician to be the first point of contact for IT support across the college network. The role is based at Eccles Centre with potential cover at other centres as required, and a 36-hour week.

You will support delivery of IT services, ensuring effective customer service for students and staff and preparing IT facilities for use. A good knowledge of PCs, tablets and Windows is essential, with ITIL experience preferred.

Qualifications

• Good knowledge of PCs, tablets and Microsoft Windows.
• Experience delivering IT support services.
• Experience in or exposure to ITIL environments is desirable.

Responsibilities

• Deliver excellent customer service to students, staff and delegates.
• Prepare IT facilities and services for use and events.
• Act as a first point of contact for IT issues and requests.

Skills

PCs & tablets

Microsoft Windows

ITIL environment experience

IT support experience

Education

BTEC Higher level (or equivalent) in IT

Job description

IT Technician

Reference: 000185| Closing Date: 8th September 2026 | Interview Date: TBC

Salary: £24,770 - £27,231Incremental progression throughout the band is available

Contract Type: Permanent | Hours per week: 36 Location: Eccles Sixth Form College, Chatsworth Road, M30 9FJ

About the Role

We are seeking to recruit a proactive and responsive IT Technician to be a first point of contact for technical support of IT services at Salford City College.

This position will be based at our Eccles Centre, but all Technicians can be asked cover other Centre’s within the College as required.

In this exciting role you will be expected to deliver excellent customer service to students, staff and delegates, including the preparation of IT facilities and services.

The successful candidate will have a good knowledge of PCs, tablets and Microsoft Windows, experience of supporting delivery, preferably in an ITIL environment, of IT services and a BTEC Higher level (or equivalent) in an IT related subject.

If you have any queries regarding this vacancy, please email [e-mail].

Reason to Join Us:

• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays)
• We have a 2:30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including three Staff Wellbeing days per year.
• We offer automatic enrolment to the Local Government Pension Scheme.
• Our College is an incredible community, there is a lot that staff and their families can get involved with.
• We have family friendly policies and we are happy to talk about flexible working.
• We invest in our people and offer a range of training & career opportunities for all staff.
• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
• 94% of staff are proud to work at the College.

Commitment to Safeguarding

This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees.

The College is committed to fostering a diverse and inclusive community, welcoming applications from individuals of all backgrounds, including those with military experience whose unique skills and perspectives are highly valued.

Recruitment Agencies: We are not utilising the service of recruitment agencies for this vacancy and will accept direct applications only.

Supporting Documents

Job Description