It Support Technician - Blackburn

Okwin; Blackburn; On-site; GBP 26,000 - 38,000; Full time

Job summary

Okwin is seeking an experienced IT Field Technician to support a multinational industrial client across several UK manufacturing sites and travel to sites like Leyland, Thurmaston, Flint, and Bridgwater. The role offers long-term, full-time employment with onboarding and opportunities for professional growth in an international environment.

Key duties include providing on-site user support, troubleshooting across hardware and software, and assisting with Office 365 and Azure administration,

Qualifications

• Experience in IT Field Support or similar hands-on roles.
• Strong troubleshooting and customer-facing skills.
• Good knowledge of Windows OS and Office 365 Admin Center.
• Familiarity with Azure administration is a plus.
• Must have a full UK driving licence and own vehicle.

Responsibilities

• Provide on-site IT support to end users.
• Troubleshoot hardware, software and connectivity issues.
• Support Windows environments, printers and mobile devices.
• Assist with Office 365 and Azure administration.
• Coordinate with remote international IT teams.
• Travel between customer sites when required.

Skills

IT Field Support

Troubleshooting

Windows OS

Office 365 Admin

Azure administration

Driver's license

Job description

Okwin is an international IT services and consulting company with offices in Portugal, Angola and Mozambique, delivering innovative solutions in IT operations, infrastructure and managed services.

We are looking for an experienced IT Field Technician to support a multinational industrial client across several UK manufacturing sites.

This is an excellent opportunity for IT professionals seeking a long-term, full-time position within a stable international environment, with opportunities for professional growth and involvement in ongoing projects across the UK operations.

• Long-term assignment supporting multiple UK manufacturing sites
• Structured onboarding and training period
• Career development opportunities within an international organisation
• Immediate availability highly preferred

Locations

Main activity around Blackburn, with regular travel to sites including:

• Leyland
• Thurmaston
• Flint
• Bridgwater

Travel and mileage expenses covered according to company policy.

Key Responsibilities

• Provide on-site IT support to end users
• Troubleshoot hardware, software and connectivity issues
• Support Windows environments, printers and mobile devices
• Assist with Office 365 and Azure administration
• Coordinate with remote international IT teams
• Travel between customer sites when required

Technical Requirements

• Previous experience in IT Field Support or similar hands-on roles
• Strong troubleshooting and customer-facing skills
• Good knowledge of:
• Windows OS
• Office 365 Admin Center
• Ability to work independently and manage priorities
• Full UK driving licence and own vehicle required

Additional Information

• Fast onboarding process
• Support from senior remote technical teams
• Overtime paid separately
• Expenses covered
• Stable working environment
• International project environment
• Potential for progression and increased responsibilities