IT Support Technician

EW Recruitment Limited; Wymondham; On-site; GBP 22,000 - 29,000; Full time

Job summary

EW Recruitment Limited is seeking an IT Support Technician to join their team in Wymondham. The role requires a process-oriented, effective communicator who can build rapport with clients and work well in a team. The company is committed to staff development and long-term success.

The ideal candidate has IT experience and is ready for a long-term position. Responsibilities include setting up networks, supporting PCs/servers, Office 365, Exchange, web hosting, DNS, IP phone systems, and customer

Qualifications

• Previous experience in MSP or software house desirable.
• Background in IT and willingness for long-term role.
• Team-oriented, good rapport with clients.

Responsibilities

• Setting up and supporting small and medium business networks.
• Supporting PCs and servers remotely and on-site (Win7/8).
• Installing business computer systems.
• Office 365 maintenance, installation and migration.
• Microsoft Exchange 2007/2010/2013/2016.
• Setting up email accounts and website hosting (Linux and Windows).
• Managing WHM web servers and DNS.
• Administration of IP Phone systems (via web-based interface).
• Supporting customer applications.

Skills

Team player

Keen to learn

Phone communication

IT background

Tools

Office 365

Exchange 2007-2016

WHM/DNS

Linux/Windows hosting

Job description

Job title: IT Support Technician

Salary: up to £36k

Location: Wymondham

My client is a driven and successful company, and they are looking for a IT Support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities:

• Setting up and supporting small and medium business networks
• Supporting PCs and servers remotely and on-site (Win7/8/)
• Installing business computer systems
• Office 365 maintenance, installation and migration
• Microsoft Exchange 2007/2010/2013/2016
• Setting up email accounts and website hosting (Linux and Windows)
• Managing WHM web servers and DNS
• Administration of IP Phone systems (via web-based interface)
• Supporting customer applications.

Attributes:

• Previous experience working for an MSP or Software house would be desirable
• Team player
• Keen to learn
• Confident communicating over the phone