IT Support Technician

Allegiance Group; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading media provider is seeking an IT Technician in Reading to support its internal IT team. This role offers opportunities for personal and professional growth in a collaborative environment, focusing on maintaining and troubleshooting IT systems while ensuring smooth operations. With a salary of up to £30,000, this position is perfect for proactive technicians eager to develop their skills.

Benefits

22 days annual leave plus bank holidays

Private dental insurance

Life insurance

Ongoing training and development opportunities

Friendly, supportive team environment

Qualifications

• Hands-on IT support experience.
• Familiarity with Microsoft technologies.
• Basic networking skills (TCP/IP, DNS, DHCP).

Responsibilities

• Provide 1st and 2nd line IT support to users.
• Troubleshoot hardware and software issues.
• Support project teams with internal systems.

Skills

1st and 2nd line IT support

Troubleshooting

Basic networking

Tools

Windows 10

Microsoft 365

Active Directory

Azure AD

Windows Server

Job description

IT Technician

Reading

Up to £30,000

We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-onIT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office.

This is a great opportunity to join a forward-thinking tech environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly.

What You’ll Be Doing

• Providing 1st and 2nd line IT support to internal users (remote and on-site)
• Troubleshooting hardware, software, and connectivity issues
• Supporting project teams with setup and configuration of internal systems
• Maintaining documentation and asset management
• Liaising with external vendors when required

Tech Environment

You’ll be working with a range of mainstream Microsoft technologies, including:

• Windows 10/11
• Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)
• Active Directory / Group Policy
• Azure AD
• Windows Server environments
• Basic networking (TCP/IP, DNS, DHCP)

What’s in it for You?

• Salary up to £30,000 (depending on experience)
• 22 days annual leave plus bank holidays
• Private dental insurance
• Life insurance
• Ongoing training and development opportunities
• Friendly, supportive team environment in a growing company

If you're a proactive IT Technician looking for a varied role in a collaborative setting, this could be the perfect next step for you. Apply now to find out more.