IT Support Technician

Allegiance Group; Bristol; On-site; GBP 25,000 - 40,000; Full time

Job summary

Allegiance Group is seeking an IT Support Engineer to join their team in Bristol. The role involves providing comprehensive IT support across 1st, 2nd, and 3rd line queries, focusing on personal development within a growing company. Ideal candidates will possess skills in Office 365, Windows OS, and troubleshooting with a chance for growth in the IT department.

Benefits

Bespoke system training

Training and certs paid for

Free parking

Pension Scheme

Responsibilities

• Serve as the primary point of contact for all IT support inquiries.
• Deliver desktop and application support to users.
• Quickly troubleshoot and resolve IT-related issues.

Skills

Office 365

Windows OS

Storage and backup management

Active Directory

Troubleshooting

Experience of using a ticketing system

Job description

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Allegiance Group provided pay range

This range is provided by Allegiance Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Allegiance Group

Looking to join an IT Team in which your personal development and improvement is at the forefront of the companies mission? My client, are a Bristol based company looking for an IT Support Engineer that can support their internal user base across 1st, 2nd & 3rd Line issues.

They are a genuine leader in their market and can offer exponential growth for this candidate within the IT Department.

Some of the key skills that we are looking for include:

• Office 365
• Windows OS
• Storage and backup management
• Active Directory
• Troubleshooting
• Experience of using a ticketing system

Benefits include:

• Bespoke system training
• Training and certs paid for
• Free parking
• Pension Scheme

Role responsibilities include:

• Serve as the primary point of contact for all IT support inquiries.
• Play key parts in company projects.
• Deliver desktop and application support to both internal and external users.
• Efficiently manage support tickets, coordinating with third-party vendors when necessary.
• Set up and configure laptops, desktops, and mobile devices.
• Quickly troubleshoot and resolve IT-related issues.
• Install approved software and ensure system integrity.
• Keep detailed records of faults and their resolutions.

We are looking to onboard this position ASAP, so please get in touch with Tom Worthington at Allegiance Technology if you would like to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media, IT Services and IT Consulting, and IT System Design Services

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