IT Support Team Lead – 2nd Line, Automation & Cloud

Raceforce Global; Enstone; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private medical healthcare

On-site gym

Subsidised restaurant

Job summary

Alpine F1 Team in Enstone is seeking an IT Technical Support Team Leader to run the 2nd Line Service Desk, drive performance, and mentor the team across on-site servers, clients and cloud resources.

You will own incident management, coordinate workloads, and collaborate with IT Operations to deliver IT initiatives while maintaining high standards, security, and customer service. Strong AD, Intune, Azure, VMware skills and a proactive approach to continuous improvement are required.

Qualifications

• Experience/knowledge of AD DS (DNS/DHCP/CA/GPO) and Windows client management.
• Proficient in PowerShell, Linux networking and wireless technologies.
• Strong familiarity with Intune, Microsoft 365, Azure, Exchange, and Endpoint Manager.

Responsibilities

• Lead the 2nd line IT Service Desk team and manage escalations.
• Oversee day-to-day service delivery and incident/request management.
• Coordinate team workloads and provide project support for IT initiatives.
• Ensure security, availability, and performance of Microsoft platforms.

Skills

AD, DNS, DHCP, CA, GPO

Windows client mgmt

PowerShell

Linux

Networking & Wireless

Intune & 365/Office 365

Azure

Exchange

Endpoint Manager / SCCM

VMware vSphere

Tools

VMware vSphere

Job description

Alpine F1 Team in Enstone is seeking an IT Technical Support Team Leader to run the 2nd Line Service Desk, drive performance, and mentor the team across on-site servers, clients and cloud resources.

You will own incident management, coordinate workloads, and collaborate with IT Operations to deliver IT initiatives while maintaining high standards, security, and customer service. Strong AD, Intune, Azure, VMware skills and a proactive approach to continuous improvement are required.