IT Support Officer – Rochford District Council (Interim)

New Start; Rochford; Hybrid; GBP 14,000 - 22,000; Full time

Job summary

Essex County Council is seeking an IT Support Officer for Rochford District Council on a full-time, temporary basis. The role is on-site at Launchpad, with standard hours and a 3-month contract. You will join a motivated IT team delivering first-line service desk support and handling hardware lifecycle tasks.

The ideal candidate has experience in IT support, strong customer service skills, and knowledge of Microsoft technologies; ITIL knowledge is advantageous.

Qualifications

• Experience in IT helpdesk/Service Desk preferred.
• Knowledge of Microsoft technologies required.
• ITIL knowledge is advantageous.

Responsibilities

• Provide first line IT support and customer service with a technical twist.
• Handle hardware commissioning/decommissioning and general IT Support tasks.
• Work with Technical Analyst to deliver Digital, Data and Technology services.

Job description

Jobs

IT Support Officer – Rochford District Council

Salary

Up to £15.9900 per hour

Expires

09/10/2026

Location

Rochford, Essex

Job Type

Interim

IT Support Officer - Rochford District Council

Rochford, Essex

Full-Time, Temporary - 37 hours per week

3-Month Contract

£15.99 PAYE / £20.51 Umbrella

Closing Date: Monday 5th October 2026

Essex County Council (ECC) are delighted to be supporting Rochford District Council in recruiting an IT Support Officer on a full-time, temporary basis.

Due to the nature of this role, the successful candidate will be required to work on-site only.

Working Location: Launchpad, Airport Business Park, Cherry Orchard Way, Rochford, SS4 1YH

Working Pattern: Monday-Thursday; 08:30am-17:00pm / Friday: 08:30am-16:30pm

The Role:

Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist?

The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services.

The work will be a variety of support tasks, hardware commissioning and decommissioning and general IT Support

Knowledge of Microsoft technologies required and ITIL would be advantageous.

Company: Essex County Council

Salary: Up to £15.9900 per hour

Location: Rochford, Essex

Sector: Corporate Services

Sector: IT