IT Support Lead — Onsite Leader for Secure, Reliable IT

Wahl UK Ltd; Ramsgate; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading manufacturing company is seeking an IT Support Lead to ensure the smooth operation of all IT systems at their Ramsgate facility. The ideal candidate will have a background in IT support with a focus on problem-solving and communication skills. Key responsibilities include overseeing support activities, maintaining IT infrastructure, and collaborating with the Global IT team. This is a full-time role with a commitment to delivering outstanding service.

Qualifications

• Proven experience in IT support, preferably in a corporate environment.
• Strong knowledge of troubleshooting and network administration.
• Experience with Office 365 and Azure.

Responsibilities

• Serve as the primary escalation point for technical issues.
• Provide hands-on support for troubleshooting and resolution.
• Partner with Global Infrastructure for system maintenance.

Skills

Technical support

Communication skills

Leadership

Problem-solving

Project management

Education

Bachelor’s degree in Information Technology or related field

Tools

Windows operating systems

Cloud services

IT service management tools

Job description

A leading manufacturing company is seeking an IT Support Lead to ensure the smooth operation of all IT systems at their Ramsgate facility. The ideal candidate will have a background in IT support with a focus on problem-solving and communication skills. Key responsibilities include overseeing support activities, maintaining IT infrastructure, and collaborating with the Global IT team. This is a full-time role with a commitment to delivering outstanding service.