IT Support & Infrastructure Officer (On-site)

Air-X-Jet-Support-UK; Stansted Mountfitchet; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Eye care scheme

25–28 days annual leave

Training & development

Job summary

AirX Jet Support is a UK-based MRO seeking an IT Support Officer to join the London Stansted Diamond Hangar-based office team. The role focuses on 1st/2nd line support, workstation setup, and network, CCTV, and access control system maintenance.

You will report to the CTO and work a Monday–Friday pattern. Requirements include at least 1 year in IT support, Office 365 and Entra ID/Microsoft Intune familiarity, TCP/IP networking, and strong communication skills.

Qualifications

• Minimum 1 year of IT support or helpdesk experience.
• Basic knowledge of Office 365 applications.
• Familiarity with Entra ID (Azure AD), Microsoft Intune, and TCP/IP networking.
• Strong problem-solving and communication skills.
• UK driving license preferred.
• Diploma-level education in IT or industry certification (e.g., CompTIA A+), or equivalent hands-on experience.

Responsibilities

• Provide 1st and 2nd line technical support for hardware and software issues.
• Install and configure operating systems, devices, and peripherals.
• Set up workstations and user accounts for new joiners.
• Assist with IT inventory management and procurement.
• Perform routine IT-related checks and procedures.
• Monitor and maintain WiFi access points, network infrastructure, and internet connectivity.
• Manage and support CCTV and access control systems.
• Provide IT support to staff, crew, and engineers on site.

Skills

Office 365

Azure AD (Entra ID)

Microsoft Intune

TCP/IP networking

Problem-solving

Education

Diploma in IT or CompTIA A+

Job description

AirX Jet Support is a UK-based MRO seeking an IT Support Officer to join the London Stansted Diamond Hangar-based office team. The role focuses on 1st/2nd line support, workstation setup, and network, CCTV, and access control system maintenance.

You will report to the CTO and work a Monday–Friday pattern. Requirements include at least 1 year in IT support, Office 365 and Entra ID/Microsoft Intune familiarity, TCP/IP networking, and strong communication skills.