IT Support Engineer — Incident & AD Expert (Onsite)

Skillfinder International; Glasgow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology recruitment agency is seeking a Technology Support Engineer in Glasgow. Responsible for resolving incidents and ensuring operational stability, this contract position requires advanced skills in Active Directory and customer technical support. The ideal candidate will have experience in IT troubleshooting and documentation, along with a proactive approach to problem-solving. Join a collaborative team environment focused on continuous learning and improvement.

Qualifications

• Advanced proficiency in Active Directory required.
• Proficiency in Customer Technical Support and IT Troubleshooting suggested.
• Ability to create and implement Requests for Change.

Responsibilities

• Resolve incidents and problems across multiple business system components.
• Participate in team discussions and contribute solutions to work-related problems.
• Develop and maintain relationships with vendors for issue resolution.

Skills

Active Directory

Customer technical support

IT Troubleshooting

Job description

A leading technology recruitment agency is seeking a Technology Support Engineer in Glasgow. Responsible for resolving incidents and ensuring operational stability, this contract position requires advanced skills in Active Directory and customer technical support. The ideal candidate will have experience in IT troubleshooting and documentation, along with a proactive approach to problem-solving. Join a collaborative team environment focused on continuous learning and improvement.