IT Support Assistant (Junior)

Michael Page (UK); Weybridge; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

A well-respected financial services firm in Weybridge seeks a Junior IT Support professional with 1-2 years of experience. You will provide first-line support, ensuring IT systems operate smoothly and assist with troubleshooting. Offering a competitive salary of £27,000 to £28,000, this role provides an opportunity to grow within a collaborative work environment, requiring one day on-site work.

Benefits

Comprehensive benefits package

Generous holiday leave

Qualifications

• 1-2 years of IT support experience in a professional setting.
• Knowledge of hardware and software troubleshooting.
• Experience with IT systems in the financial services industry.

Responsibilities

• Provide first-line IT support for hardware/software issues.
• Ensure smooth operation of IT systems and networks.
• Assist with installation and maintenance of IT equipment.

Skills

IT support experience

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Excellent communication skills

Job description

Overview

Looking to develop their career further into IT Operations and Support

Looking for a Junior role - this requires 1 or 2 years experience

About Our Client

A small-sized organisation who are a well respected name in the financial services industry.

Job Description

• Provide first-line IT support to resolve hardware and software issues efficiently.
• Ensure all IT systems and networks operate smoothly and securely.
• Assist in the installation, configuration, and maintenance of IT equipment and software.
• Monitor and respond to IT-related queries through the helpdesk system.
• Escalate complex technical issues to senior team members when necessary.
• Support team members with troubleshooting and technical advice.
• Document IT processes and maintain accurate records of system configurations.
• Participate in technology projects to enhance the organisation's IT infrastructure.

The Successful Applicant

A successful IT Support professional should have:

• Experience in providing IT support within a professional setting.
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with IT systems and tools relevant to the financial services industry.
• A proactive approach to problem-solving with attention to detail.
• Excellent communication skills to assist colleagues effectively.
• A passion for technology and continuous learning.

What\'s on Offer

• A competitive salary in the range of £27000 to £28000 per annum.
• Comprehensive benefits package to support your well-being.
• Generous holiday leave to maintain a healthy work-life balance.
• An opportunity to grow within the financial services industry.
• A collaborative work environment in which requires once day on site in Weybridge and Farringdon.

Take the next step in your career by applying for this exciting IT Support role.