IT Support Apprentice: Hands-On Helpdesk & Hardware

Back To Work; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Back To Work in North Yorkshire is seeking an apprentice to join its busy IT helpdesk in Scarborough. The role offers variety across hardware, software, and customer support, with opportunities to learn and grow in IT.

Ideal candidates are enthusiastic about technology, enjoy problem solving, and are keen to build hands-on experience in IT support, networking and hardware, with occasional travel to customer sites.

Qualifications

• Independent skills.
• Team work skills.
• Organisational skills.
• Good written and oral communication skills.
• Passionate about technology.
• Basic computer skills.

Responsibilities

• Repair IT hardware, reinstall OS and software, upgrade components.
• Troubleshoot IT incidents remotely to resolve issues.
• Install and commission IT equipment, with occasional travel to sites.
• Engage in face-to-face customer support to provide variety.

Skills

Independent

Teamwork

Organisational skills

Communication skills

Job description

Back To Work in North Yorkshire is seeking an apprentice to join its busy IT helpdesk in Scarborough. The role offers variety across hardware, software, and customer support, with opportunities to learn and grow in IT.

Ideal candidates are enthusiastic about technology, enjoy problem solving, and are keen to build hands-on experience in IT support, networking and hardware, with occasional travel to customer sites.