IT Support Apprentice: Fast-Track Your Tech Career

ORCA Service Technologies

Maidenhead

On-site

GBP 25,000 - 31,000

Full time

14 days+
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Benefits offered by this job

36 days holiday (28 + bank holidays)
Pension Scheme
Life Insurance
HealthShield Healthcare & Wellbeing
Annual Discretionary Bonus
Income Protection Scheme
Long Service Awards
Employee Referral Scheme
Sales Lead Referral Scheme
Development & Training

Job summary

ORCA Service Technologies in Maidenhead is offering an IT Support Apprentice role with a starting salary of £27,976 per year. This is a full-time, office-based position within a fast-growing software development startup, focusing on IT support and handling user issues.

You will learn on the job, supporting senior and junior developers, and work closely with customers to scope project requests while developing practical IT skills and a path toward software development opportunities.

Qualifications

  • Basic IT knowledge and a genuine interest in information technology.
  • Familiarity with Microsoft Office and basic hardware concepts.
  • Willingness to learn quickly on the job and work well in a team.

Responsibilities

  • Handle IT support tickets by categorising, prioritising and resolving issues.
  • Assist developers on projects and understand customer requirements.
  • Communicate effectively with customers and internal teams to scope requests.
  • Learn OST systems and contribute to customer support activities.
  • Take ownership of development-related tasks as you grow.

Skills

Basic IT knowledge
Microsoft Office
IT hardware skills
Software development interest
Good communication

Job description

ORCA Service Technologies in Maidenhead is offering an IT Support Apprentice role with a starting salary of £27,976 per year. This is a full-time, office-based position within a fast-growing software development startup, focusing on IT support and handling user issues.

You will learn on the job, supporting senior and junior developers, and work closely with customers to scope project requests while developing practical IT skills and a path toward software development opportunities.

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