IT Support Apprentice – 1st Line & Projects

Back 2 Work; United Kingdom; On-site; GBP 17,000 - 21,000; Full time

Job summary

Back 2 Work seeks an apprentice eager to establish a career in IT Support within an MSP environment. The role sits in our Customer Service Team, providing administrative and hardware support to the 1st Line and Projects and Implementation teams.

The apprentice will join the Customer Service Team and contribute to project-related tasks while developing hands-on IT support skills in a busy MSP setting.

Qualifications

• Customer service mindset for IT support roles.
• Willingness to learn and adapt in a fast-paced MSP environment.

Responsibilities

• Support 1st Line and Projects teams with administrative tasks and hardware support.

Job description

Back 2 Work seeks an apprentice eager to establish a career in IT Support within an MSP environment. The role sits in our Customer Service Team, providing administrative and hardware support to the 1st Line and Projects and Implementation teams.

The apprentice will join the Customer Service Team and contribute to project-related tasks while developing hands-on IT support skills in a busy MSP setting.