IT Support Apprentice: 18-24 Month Training + Mentoring

Southbroom Infants' School; Trowbridge; Presencial; GBP 6000 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured apprenticeship programme

Mentoring by IT professionals

Career progression opportunities

Employee wellbeing initiatives

Resumo da oferta

The White Horse Federation is offering an IT Support Apprentice role across its schools. This fixed term apprenticeship (typically 18-24 months) provides hands-on experience, supports staff and pupils, and leads to a recognised qualification.

You will deliver first-line IT support, help install and maintain hardware and software, manage user accounts, and contribute to projects. Applicants should have GCSE English and Maths (4/C or higher) or be working towards them, plus good communication and

Qualificações

• Genuine interest in Information Technology and eagerness to learn new skills.
• Good communication and customer service skills.
• Ability to work well in a team and be organised and reliable.
• GCSEs in English and Maths at grade 4/C or above, or willing to work towards them.

Responsabilidades

• Provide first-line IT support to staff and pupils.
• Assist with installation and maintenance of hardware and software.
• Help manage user accounts and permissions.
• Support setup of devices and contribute to IT projects.
• Ensure work aligns with safeguarding and data protection policies.

Conhecimentos

IT interest

Communication

Teamwork

Proactive

Customer service

Formação académica

GCSE English & Maths (4/C+)

Ferramentas

Microsoft Office

Computer systems

Descrição da oferta de emprego

The White Horse Federation is offering an IT Support Apprentice role across its schools. This fixed term apprenticeship (typically 18-24 months) provides hands-on experience, supports staff and pupils, and leads to a recognised qualification.

You will deliver first-line IT support, help install and maintain hardware and software, manage user accounts, and contribute to projects. Applicants should have GCSE English and Maths (4/C or higher) or be working towards them, plus good communication and