IT Technician Apprentice

Nottinghamshire County Council; Nuthall CP; On-site; GBP 12,000 - 18,000; Full time

Job summary

Nottinghamshire County Council is seeking an IT Technician Apprentice to start a rewarding career within a school community. You will gain hands-on experience, learn to maintain networks and devices, and support staff and students with technical issues.

The apprenticeship typically lasts 18 months, with training through Babington College. You will receive coaching, regular reviews, and potentially Maths and English Functional Skills if needed.

Qualifications

• Genuine interest in technology and IT.
• Enjoys solving problems and learning new skills.
• Friendly, approachable and enjoys helping others.
• Good communication skills.
• Able to work independently and in a team.
• Organised, reliable and eager to learn.

Responsibilities

• Support and maintain computer networks, hardware and software.
• Help manage Microsoft 365 and online systems.
• Troubleshoot and resolve IT issues for staff and students.
• Set up and maintain laptops, desktops, printers and other devices.
• Work with external IT support partners and suppliers.
• Deliver excellent customer service while providing technical support.
• Support the development and maintenance of school ICT systems.

Skills

Interest in technology

Problem solving

Communication skills

Teamwork

Organised

Education

Level 3 Apprenticeship in Information Communications Technician

Job description

We're looking for a motivated and enthusiastic IT Technician Apprentice to join our school community and kick-start an exciting career in IT. This is a fantastic opportunity to gain real-world experience, develop valuable technical skills, and earn a recognised qualification while working alongside experienced IT professionals. What You'll Be Doing As our IT Technician Apprentice, you'll play a key role in supporting the technology that helps our school run smoothly every day. You'll learn how to:

• Support and maintain computer networks, hardware and software
• Help manage Microsoft 365 and online systems
• Troubleshoot and resolve IT issues for staff and students
• Set up and maintain laptops, desktops, printers and other devices
• Work with external IT support partners and suppliers
• Deliver excellent customer service while providing technical support
• Support the development and maintenance of school ICT systems

No two days will be the same, and you'll gain hands-on experience across a wide range of technologies supporting our students and staff. Your Apprenticeship During the apprenticeship (typically 18 months), you'll work towards the Information Communications Technician Level 3 Apprenticeship through our training provider, Babington College. You will receive:

• A dedicated Apprenticeship Trainer
• Regular virtual coaching sessions
• Formal reviews and observations every 12 weeks

You may also be required to complete Functional Skills in Maths and English, depending on your existing qualifications.

We're seeking someone who:

• Has a genuine interest in technology and IT
• Enjoys solving problems and learning new skills
• Is friendly, approachable and enjoys helping others
• Has good communication skills
• Can work independently and as part of a team
• Is organised, reliable and eager to learn

Previous IT experience isn't essential. Enthusiasm, curiosity and a positive attitude are what matter most.