IT Support Apprentice

Canditalent; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a motivated IT Support Apprentice to join their London-based team. This unique opportunity is perfect for recent graduates or career changers looking to launch a career in IT within a structured and supportive environment. You will work hands-on with internal users, helping to maintain secure and functional systems. The role offers valuable exposure to help desk operations and cybersecurity practices, allowing you to build a strong foundation in IT support or systems administration. If you have a passion for technology and are eager to learn, this position is an excellent first step toward a fulfilling career.

Qualifications

• Interest in technology and user support.
• Ability to communicate clearly and respectfully.

Responsibilities

• Provide first-line IT support and technical assistance to users.
• Assist in setting up, maintaining, and troubleshooting desktop equipment.

Skills

Technical Problem Solving

Communication Skills

User Support

Proactive Mindset

Education

Bachelor in Entrepreneurship & Business Innovation

Job description

Direct message the job poster from Canditalent

Business Development Manager @ Canditalent | Bachelor in Entrepreneurship & Business Innovation at Esade Business and Law School

About the Job

Canditalent is recruiting for an international banking group seeking a motivated IT Support Apprentice to join their London-based team. This is a unique opportunity for someone looking to launch a career in IT within a structured, supportive environment. You will be part of an experienced IT support team, working hands-on with internal users and helping maintain secure, functional, and up-to-date systems. Ideal for recent graduates or career changers looking for on-the-job learning and growth.

What You’ll Be Doing

• Provide first-line IT support and technical assistance to users
• Assist in setting up, maintaining, and troubleshooting desktop equipment
• Apply system updates and participate in regular security audits
• Help prepare documentation such as incident logs and reporting templates
• Collaborate with internal IT teams to resolve issues and improve support processes

What You’ll Gain

• Experience supporting IT infrastructure in a fast-paced, professional setting
• Exposure to help desk operations and cybersecurity practices
• Hands-on skills in technical problem solving, communication, and service
• A foundation to build a career in IT support or systems administration

What We’re Looking For

• Interest in technology, user support, and continuous learning
• Ability to communicate clearly and respectfully with users
• A proactive mindset and willingness to take initiative
• Basic organizational skills and attention to detail
• Prior experience with IT or in a financial environment is a plus, but not required

This is a great entry-level opportunity to grow your IT capabilities while being part of a global, mission-driven organization. Apply now to take the first step toward a future in tech support.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Internship

Job function

• Job function

  Information Technology

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