Application Support Manager

The Curve Group; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services organization is seeking an experienced Application Support Manager in London to lead a team and manage critical applications. This mid-senior level role involves overseeing the support lifecycle, managing incidents, and contributing to the transition to modern technologies. The ideal candidate has strong technical skills in the Microsoft stack and experience in regulated environments.

Qualifications

• Proven experience in Application Support leadership, preferably in regulated environments.
• Strong technical background with Microsoft stack (.NET Core, C#, SQL).
• Familiarity with modern cloud platforms and observability tools.

Responsibilities

• Lead and develop a growing Application Support team.
• Own the support lifecycle of critical business applications.
• Manage major incidents and drive root cause analysis.

Skills

Application Support Leadership

Technical Background in Microsoft Stack

Incident Management

Communication Skills

Job description

Direct message the job poster from The Curve Group

A leading financial services organisation is on a mission to modernise its technology stack — and we’re looking for an experienced Application Support Manager to lead this critical function.

Based in London, this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications — from SaaS to in-house systems — and ensure their performance, stability, and continuous improvement.

What you’ll be doing:

• Lead and develop a growing Application Support team
• Own the support lifecycle of critical business applications
• Manage major incidents (P1/P2) and drive root cause analysis
• Improve monitoring, observability, and performance metrics
• Collaborate with Dev, Infra, and IT Ops teams for seamless service
• Oversee vendor relationships and third-party support
• Contribute to the transition to modern technologies (Azure, Docker, AKS)

What we're looking for:

• Proven experience in Application Support leadership (preferably in regulated environments)
• Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.)
• Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights)
• Confident in incident management, stakeholder engagement, and service governance
• Knowledge of ITIL and a continuous improvement mindset
• Excellent communication and team management skills

Interested in making a real impact in a tech-modernising environment?

Let’s talk. Apply now to find out more!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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