IT Support Engineer

The ONE Group Ltd; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT organization in Cambridge is seeking an IT Support Technician. This full-time role involves providing comprehensive IT support, engaging in infrastructure projects, and enjoying benefits like free training and progression opportunities. The position is onsite with a supportive team and offers a collaborative environment where employees thrive.

Benefits

Training budget

Enhanced pension

Free healthcare

Shorter working days

Team building/away days

Qualifications

• Previous experience in a 1st/2nd line role required.
• Experience in a Windows environment.

Responsibilities

• Be the first point of contact for IT-related questions/issues.
• Provide 1st – 3rd line IT support.
• Support the maintenance of the company's network.

Skills

O365

Active Directory (AD)

Windows Server

Networking

Job description

This range is provided by The ONE Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Cambridge (5 days a week onsite)

We are looking for an IT Support Technician to join an organisation in Cambridge as they continue to invest in their IT. The last 2 IT Technicians have moved up into an Infrastructure role and you could do the same! With a great record of offering progression opportunities, you will also benefit from a training budget, shorter working days, enhanced pension as well as current employees reporting they feel an enormous sense of achievement by working there!

This is an onsite position, based in Cambridge 5 days per week. With plenty of free parking, cycle to work scheme and located close to the Busway, getting there shouldn’t be an issue. You will work in a small, yet very collaborative team who support around 80 users.

With free training from day 1 (Fancy going through an AWS or Azure certification?), 35-hour weeks, perk box, free healthcare, and regular team building/away days you will be joining an organisation that not only cares about the work they do, but also the employees they have.

The role:

• Be the first point of contact for any IT related questions / Issues
• 1st – 3rd Line IT Support
• Own the new user lifecycle
• Get involved in Infrastructure and Security based projects
• Support the maintenance of the companies’ network
• Desktop Support

Requirements:

• Happy to work in the Cambridge office 5 days per week
• Previous experience in a 1st/2nd line role
• Worked in a windows environment
• O365, AD, Windows Server, Networking
• Proactive, Sociable and Professional
• Candidates must already be located in the UK with the full right to work

Please note overseas applicants or those without the full right to work in the UK without any restrictions need not apply.

Please contact Andy Clarke at The One Group for more information!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services, IT Services and IT Consulting, and IT System Training and Support

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