IT Support Analyst

Nicoll Curtin Technology; Hinckley; On-site; GBP 28,000; Full time

Job summary

Join a fast-growing print and decoration business in Hinckley as an IT Support Analyst. This entry-level role offers exposure to a dynamic tech-driven environment, supporting hardware, software, and networking issues while collaborating with experienced IT professionals on various projects. Ideal for candidates eager to grow their IT careers.

Benefits

Opportunity to learn from experienced engineers

Gain exposure to broad IT systems

Dynamic, tech-driven environment

Qualifications

• 6-12 months of IT support experience.
• Proactive attitude and eagerness to learn.
• Strong communication skills for effective user support.

Responsibilities

• Provide first-line IT support for hardware and software issues.
• Manage user accounts and troubleshoot equipment setups.
• Assist with VPN, Firewalls, and remote access solutions.

Skills

Problem-solving

Communication

Windows 10/11

Active Directory

Basic networking

Job description

IT Support Analyst - Entry-Level | GBP27.5K | On-Site (Hinckley, Midlands) | Permanent

This role does not offer visa sponsorship

Ready to launch your IT career?

We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley, operating one of the UK's most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.

This is a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects.

Ideal Candidate:

• 6-12 months of IT support experience
• Hands-on knowledge of Windows 10/11, Active Directory, and basic networking
• Strong problem-solving skills and a proactive attitude
• Excellent communication skills for user support
• Eager to grow beyond service desk tasks and get involved in IT projects

Key Responsibilities:

• Provide first-line IT support for hardware, software, and network issues
• Manage user accounts, equipment setups, and troubleshooting (PCs, printers, etc.)
• Assist with Group Policy, VPN, Firewalls, and remote access solutions
• Support IT inductions for new employees
• Collaborate with third-party vendors and IT teams
• Contribute to IT projects and initiatives beyond daily support

Why Apply?

• Opportunity to learn from an experienced IT Infrastructure Engineer
• Gain exposure to a broad range of IT systems and projects
• Work in a dynamic, tech-driven environment
• Ideal role for career growth in IT

Ready to take the next step? Apply now to join a forward-thinking team and grow your IT career!