Information Technology Support Analyst

Nicoll Curtin; Hinckley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise dynamique basée à Hinckley recrute un Analyste de support IT junior. Vous serez en première ligne du support utilisateur et participerez à des projets IT intéressants. Le rôle est idéal pour les personnes ayant une expérience de 6 à 12 mois, cherchant à se développer rapidement dans un environnement de travail stimulant.

Qualifications

• 6-12 mois d'expérience en support IT.
• Expérience pratique avec Windows 10/11 et Active Directory.
• Expérience en dépannage de base sur PC et réseaux.

Responsibilities

• Fournir un support IT de première ligne aux utilisateurs.
• Gérer les comptes utilisateurs et configurer les équipements.
• Travailler sur une variété d'initiatives IT et non seulement sur les tickets.

Skills

Problem solving

Communication

Tech-savvy

Job description

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Associate Consultant - UK market | Web3 | Crypto Trader | Business Development

Ready to launch your IT career?

We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley, operating one of the UK’s most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.

This is a junior role, ideal for someone with 6–12 months of experience who’s ready to grow fast and get broad exposure to both support and projects.

About You

• You’re tech-savvy, curious, and a natural problem solver.
• You’ve got some hands-on experience with Windows 10/11, Active Directory, and basic networking.
• You’re comfortable being the first point of contact, communicating clearly and confidently.
• You want more than a service desk job - you’re looking to get involved in exciting IT projects too.

What You’ll Do

• Provide first-line IT support to users
• Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.)
• Work on a broad range of IT initiatives - not just tickets
• Liaise with third-party vendors and support teams
• Support new joiners with IT inductions
• Learn from a talented IT Infrastructure Engineer and develop quickly

Sounds like you? Please apply or reach out to me at [e-mail].

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Information Technology

• Industries

  IT Services and IT Consulting and Printing Services

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