IT Support Administrator (12-Month Contract) – Remote

Posturite Ltd; Waldron; On-site; GBP 23,000 - 32,000; Full time

Job summary

Posturite Ltd is seeking a proactive IT Support Administrator to join the friendly IT Team on a 12 month fixed term contract. The role delivers first-line IT support, user and device administration, and problem-solving to keep technology running smoothly behind the scenes.

You will work across Windows devices, Microsoft 365, and Intune, manage joiners/movers/leavers, and help maintain secure, well-documented IT services while looking for process improvements to enhance user experience.

Qualifications

• Experience in IT support, service desk, or technical support.
• Experience supporting Windows devices and Microsoft 365.
• Strong troubleshooting and problem-solving skills.
• Great communication and desire to help people.
• Excellent organisation and attention to detail.
• Experience with ticketing systems.
• Ability to prioritise and manage multiple requests.
• Willingness to suggest process improvements.

Responsibilities

• Provide first-line IT support to colleagues, in person or remotely.
• Progress support tickets to resolution or escalation.
• Administer user accounts, devices and access requests.
• Maintain accurate records and IT documentation.
• Assist with device setup and configuration of laptops and mobiles.
• Support device management through Microsoft Intune.
• Assist with Dynamics 365, Business Central and other apps.
• Help keep systems secure, compliant and well-documented.
• Identify opportunities to improve processes and user experience.

Skills

IT Support

Troubleshooting

Communication

Organisation

Prioritisation

Tools

Microsoft 365

Windows

Intune

Entra ID/Active Directory

SharePoint

Dynamics 365

Business Central

ITIL

Job description

Posturite Ltd is seeking a proactive IT Support Administrator to join the friendly IT Team on a 12 month fixed term contract. The role delivers first-line IT support, user and device administration, and problem-solving to keep technology running smoothly behind the scenes.

You will work across Windows devices, Microsoft 365, and Intune, manage joiners/movers/leavers, and help maintain secure, well-documented IT services while looking for process improvements to enhance user experience.