Contract IT Support Administrator – M365 & Entra/AD

MRP Group; Tamworth; On-site; GBP 33,000 - 44,000; Full time

Job summary

MRP Group, partnering with a multinational IT Services and Consulting company, seeks an IT Support Administrator for a 3-6 month contract in the UK. You will deliver day-to-day technical support, manage devices and user accounts, and assist with the Microsoft environment including Entra ID and Intune.

The role covers Windows 11 devices, Microsoft 365 apps, ITSM incident handling and JML lifecycle management, with a view to extension based on performance.

Qualifications

• Experience administering Microsoft 365, Entra ID and Active Directory.
• Experience with ITSM/ITIL processes and incident handling.
• Familiarity with Intune device management and Autopilot provisioning.
• Support Windows 11 devices and MS 365 applications.

Responsibilities

• Provide day-to-day technical support to users.
• Manage devices and user accounts, licenses and groups.
• Troubleshoot Microsoft 365 apps, Exchange/Teams and SharePoint basics.

Skills

IT support

Customer service

Problem solving

Tools

Microsoft 365

Entra ID

Active Directory

Intune

Exchange/Teams

Autopilot provisioning

JML

VPN

DNS

Job description

MRP Group, partnering with a multinational IT Services and Consulting company, seeks an IT Support Administrator for a 3-6 month contract in the UK. You will deliver day-to-day technical support, manage devices and user accounts, and assist with the Microsoft environment including Entra ID and Intune.

The role covers Windows 11 devices, Microsoft 365 apps, ITSM incident handling and JML lifecycle management, with a view to extension based on performance.