IT Solutions Technician Apprentice (Level 3)

INSPIRE ATA LIMITED; North Norfolk; On-site; GBP 18,000 - 21,000; Full time

Job summary

North Walsham High School is offering an IT Solutions Apprentice role within its Digital Team. The position provides hands-on experience in IT support, network management, and AV services, with a recognised apprenticeship qualification.

Training through QA LIMITED will support your development. The role involves working between North Walsham High School and Millfield Primary, with potential for full-time employment after successful completion.

Qualifications

• Course: IT solutions technician (level 3)
• Level: 3
• Route: Digital
• Apprenticeship Level: Advanced

Responsibilities

• Maintain reliable internet and network connectivity across the Trust
• Respond to IT helpdesk requests, troubleshooting issues on-site and remotely
• Install and configure hardware/software on workstations and devices
• Set up and manage user accounts in Microsoft 365, MIS, and other systems
• Set up, check, and maintain AV equipment for assemblies, events, and performances
• Film, edit, and produce video content for internal and external use
• Provide technical support for IT-related projects across the Trust
• Attend up to five scheduled evening events annually
• Assist with examination material preparation and submission

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving

Presentation skills

Administrative skills

Team working

Creative

Initiative

Hard-working

Passionate

Friendly

Education

IT Solutions Technician Level 3

Job description

North Walsham High School is offering an IT Solutions Apprentice role within its Digital Team. The position provides hands-on experience in IT support, network management, and AV services, with a recognised apprenticeship qualification.

Training through QA LIMITED will support your development. The role involves working between North Walsham High School and Millfield Primary, with potential for full-time employment after successful completion.