IT Services Undergraduate Placement – Hybrid & Rotational

Vwfs; Milton Keynes; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Subsidised onsite canteen

Subsidised onsite restaurant

Employee Resource Groups

Social events & volunteering

Wellbeing support

Job summary

VWFS in Milton Keynes is offering an IT Services Undergraduate placement to gain hands-on experience in a forward‑facing IT department. You will rotate through service desk, application management and monitoring, building practical skills with systems, services and business users.

The role invites you to contribute to real business outcomes, work in a hybrid setup (3 days in the office per week) and start dates around June/July.

Qualifications

• Pursuing IT or related degree.
• General IT knowledge with a technical mindset.
• Excellent communication skills.
• Strong customer service orientation.
• Able to work independently and in a team.

Responsibilities

• Provide first-line IT support to users, resolving issues quickly and escalating where needed.
• Understand and apply IT methodologies, tools and processes.
• Work with business users to understand requirements and translate them into IT solutions.
• Gain insight into application support for SAP, Web BI, local business applications and PowerCurve Collections.
• Assist in resolving application incidents and service requests.
• Monitor IT systems and applications using tools such as Splunk and AppInsights.
• Set up and maintain dashboards showing system health, performance metrics and key indicators.
• Detect anomalies, performance issues and security incidents through alerts.
• Design dashboards and reports for operational and business needs.

Skills

IT fundamentals

Customer service

Communication skills

Teamwork

Problem solving

Independent working

Education

Pursuing IT or related degree

Tools

Splunk

AppInsights

SAP

Web BI

PowerCurve

Job description

VWFS in Milton Keynes is offering an IT Services Undergraduate placement to gain hands-on experience in a forward‑facing IT department. You will rotate through service desk, application management and monitoring, building practical skills with systems, services and business users.

The role invites you to contribute to real business outcomes, work in a hybrid setup (3 days in the office per week) and start dates around June/July.