IT Service Delivery & Operations Coordinator

Radius Limited; Crewe; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Pension

Life assurance

Electric Vehicle scheme

Employee assistance programme

Wellness and healthcare assistance via

Help@Hand by Unum

Cycle to work’ scheme

Free breakfast daily in the office

Free onsite gym access

Job summary

Radius Limited in Crewe is seeking an IT Service Delivery Analyst to join the Service Delivery team. This role sits within our central IT department, but it is not a technical position; it focuses on organisation, records, and operational control to keep business operations running smoothly.

You will manage IT assets lifecycle, conduct audits, support onboarding and offboarding, coordinate with IT and the wider business, and drive process improvements to deliver accurate work.

Qualifications

• Excellent attention to detail and a commitment to accuracy.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive approach and a willingness to take ownership of your work.

Responsibilities

• Managing and maintaining accurate records of IT assets and stock throughout their lifecycle.
• Carrying out regular audits to ensure equipment and inventory records remain accurate and up to date.
• Supporting onboarding and offboarding activities.
• Assisting with operational and governance processes across the IT function.
• Working closely with colleagues across IT and the wider business to coordinate activities and support operational requirements.
• Supporting compliance and audit requirements through effective record keeping and process management.
• Identifying opportunities to improve processes and make ways of working more efficient.

Skills

Asset management

Record keeping

Auditing

Stakeholder coordination

Process improvement

Job description

Radius Limited in Crewe is seeking an IT Service Delivery Analyst to join the Service Delivery team. This role sits within our central IT department, but it is not a technical position; it focuses on organisation, records, and operational control to keep business operations running smoothly.

You will manage IT assets lifecycle, conduct audits, support onboarding and offboarding, coordinate with IT and the wider business, and drive process improvements to deliver accurate work.