IT Service Delivery & Asset Coordinator

Radius; Crewe; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

Life assurance

EV scheme

Employee assistance programme

Wellness and healthcare assistance

Cycle to work scheme

Free breakfast daily

Free onsite gym access

Job summary

Radius, based in Crewe, is seeking an IT Service Delivery Analyst to join the Service Delivery team. This non-technical role focuses on organisation, record-keeping and stakeholder coordination to keep IT operations running smoothly.

You will support IT service delivery activities, maintain asset records, conduct audits, and assist with onboarding/offboarding while driving process improvements in a structured environment.

Qualifications

• Excellent attention to detail and a commitment to accuracy.
• Strong organisational skills and the ability to manage multiple priorities.
• A proactive approach and a willingness to take ownership of your work.
• Excellent written and verbal communication skills.
• The ability to build positive working relationships with a variety of stakeholders.

Responsibilities

• Managing and maintaining accurate records of IT assets and stock throughout their lifecycle.
• Carrying out regular audits to ensure equipment and inventory records remain accurate and up to date.
• Supporting onboarding and offboarding activities.
• Assisting with operational and governance processes across the IT function.
• Working closely with colleagues across IT and the wider business to coordinate activities and support operational requirements.
• Supporting compliance and audit requirements through effective record keeping and process management.
• Identifying opportunities to improve processes and make ways of working more efficient.

Skills

Organisational skills

Attention to detail

Communication

Stakeholder management

Job description

Radius, based in Crewe, is seeking an IT Service Delivery Analyst to join the Service Delivery team. This non-technical role focuses on organisation, record-keeping and stakeholder coordination to keep IT operations running smoothly.

You will support IT service delivery activities, maintain asset records, conduct audits, and assist with onboarding/offboarding while driving process improvements in a structured environment.